doni8 Privacy Policy
Your personal information is completely safe with us. doni8 protects your privacy using SSL encryption and strict data protection practices.
1. Introduction and Purpose
doni8 ("we", "our" or "platform") is a trusted online casino and betting platform in Bangladesh. This privacy policy explains what information we collect, why we collect it, and how we handle it when you visit our website doni8.lat, register, or use our services.
By using our services you are agreeing to the terms of this privacy policy. This policy is an integral part of our terms and conditions and both documents should be read together.
We may update this privacy policy from time to time. Any changes will be posted on this page and registered users will be notified by email.
2. Information Collection — What We Collect
doni8 collects two types of information: what you provide directly, and what is collected automatically from your device or browsing activity.
2.1 Information You Provide
- Full name and date of birth (for age verification — only users aged 21 and above may register)
- Email address and secure password
- Mobile number (for account verification)
- Payment details during deposits and withdrawals (bKash, Nagad, Rocket, bank transfer)
- Identity verification documents (national ID card or passport — as part of the KYC process)
- Messages and complaints sent via live chat and email support
2.2 Automatically Collected Information
- IP address and device identifiers
- Browser type, version, and operating system
- Session duration and list of pages visited
- User behaviour data from cookies and similar tracking technologies
- Transaction history and gaming activity logs
3. Purpose of Using Your Information
doni8 uses your information only for the following specific and lawful purposes:
- Account management: To complete registration, verify identity, and ensure account security.
- Payment processing: To carry out all financial transactions including deposits and withdrawals.
- Customer support: To respond to your questions and complaints and to operate 24/7 live chat support.
- Legal compliance: To meet anti-money laundering (AML), KYC, and applicable legal obligations.
- Responsible gaming: To identify excessive gaming behaviour and provide assistance to users.
- Service improvement: To use analytical data to improve platform performance and user experience.
- Security: To prevent fraud, hacking, and suspicious activity.
- Promotional communications: To send information about new offers and bonuses with your consent (can be cancelled at any time).
4. Information Sharing and Third Parties
doni8 never sells your personal information or passes it to advertisers. However, information may be shared in the following limited circumstances:
4.1 Service Provider Partners
Payment gateways (bKash, Nagad, Rocket, and banking partners), gaming software providers, and cybersecurity service providers are given access to the minimum information necessary to deliver their services. These partners are contractually bound to uphold our privacy standards.
4.2 Legal Obligations
If we are legally required to disclose information by a court order, regulatory authority request, or applicable law, we will do so. Where possible, you will be informed in advance.
4.3 Business Transfers
If there is any change in the ownership or operation of doni8, user information may be transferred. The terms of this policy will continue to apply.
5. Cookie Policy
doni8 uses cookies and similar technologies (such as local storage and session tokens) on its website. Cookies are small text files stored on your device that allow the website to recognise you.
- Essential cookies: Required to maintain login sessions and security — these cannot be turned off.
- Functional cookies: To remember your language preferences and settings.
- Analytics cookies: To understand which pages are used most — subject to your consent.
You can control most cookies through your browser settings. However, turning off essential cookies may cause some features of the site to stop working.
6. Data Storage and Security
We retain your information only for as long as it is needed or a legal obligation exists. Even after an account is closed, records of financial transactions may be kept for a specified period under regulatory requirements.
6.1 Security Measures
- All data transmission secured with 256-bit SSL/TLS encryption
- Passwords stored in hashed and salted form — never in plain text
- Payment information handled in accordance with PCI-DSS standards
- Regular security audits and vulnerability assessments are conducted
- Restricted access controls and logging at data centres
- Two-Factor Authentication is available
Even so, transmitting information over the internet is not entirely without risk. We ensure the highest level of protection but do not claim complete immunity in the event of a security breach.
7. Your Rights
As a doni8 user you have the following rights:
Right to Access
You may request to know what information we hold about you.
Right to Correction
You may contact us to correct any inaccurate or incomplete information.
Right to Deletion
In certain circumstances you may request that your information be deleted.
Objection to Processing
You may object to certain uses, including promotional communications.
Data Portability
You may request your information in an easily accessible format.
Restriction of Processing
In certain circumstances you may request that the processing of your information be limited.
To exercise any of the above rights, email [email protected] or contact our 24/7 live chat support. We will respond within a reasonable time of receiving your request. In some cases identity verification may be required.
8. Privacy of Minors
doni8 services are for persons aged 21 and above only. We do not knowingly collect information from anyone under 21. Age is verified at the time of registration.
If we become aware that information has been collected from a minor, we will delete it immediately and close the associated account.
9. International Data Transfers
Our servers and service infrastructure may be located in various countries. When information is transferred outside Bangladesh we ensure that applicable data protection regulations are followed in the destination country and that a level of protection equivalent to this privacy policy is maintained.
10. Third-Party Links
If the doni8 site contains links to third-party websites, those sites' own privacy policies will apply and we are not responsible for them. We recommend reading the privacy policy of any third-party site before visiting it.
11. Changes to the Privacy Policy
doni8 reserves the right to amend this privacy policy at any time. If significant changes are made, a notice will be published in a prominent place on the site and registered users will be informed by email. Continued use of the service after any changes will be taken as acceptance of the updated policy.
12. Contact Us
For any privacy-related questions, requests, or complaints please contact us through the channels listed below:
Contact Us
For privacy-related requests, writing from your registered email address makes identity verification easier.
Key Points of the Privacy Policy
Here is a brief summary of the most important aspects of our privacy policy.
SSL Encryption
All your information is protected with 256-bit SSL/TLS encryption.
No Data Sales
Your personal information is never sold to third parties.
Your Control
You may request to view, correct, or delete your information at any time.
24/7 Support
Contact us on live chat for any privacy-related questions.
Related Pages
See the pages below to learn more about our rules and policies.